Job Description
Roles & Responsibilities
Business Development
Generate new B2B customers in Surat textile market.
Visit textile markets, manufacturers, wholesalers, and traders daily.
Promote embroidery job work services.
Generate enquiries and convert them into confirmed orders.
Maintain regular follow up with prospects.
Develop long term customer relationships sales
Achieve monthly sales targets.
Negotiate commercial terms with customers.
Coordinate with production team for order execution.
Increase repeat business from existing customers.
Upsell value added embroidery services.
Customer Management
Handle customer queries professionally.
Resolve complaints quickly.
Ensure timely communication regarding production and delivery.
Collect customer feedback.
Market Intelligence
Monitor competitors.
Track embroidery trends.
Identify new market opportunities.
Share market updates with management.
Reporting
Submit Daily Sales Report (DSR).
Maintain customer database.
Update lead status.
Excellent communication skills
Good knowledge of Surat textile market
Knowledge of saree and salwar embroidery
Ability to generate B2B leads
Relationship management
MS Excel and WhatsApp Business knowledge
Two wheeler with valid driving licence preferred
Preferred Customer Segment
Saree manufacturers
Salwar suit manufacturers
Dress material manufacturers
Textile wholesalers
Garment exporters
Fashion brands
Boutique owners
Monthly embroidery orders
As per company sales target
Existing customer visits
Minimum 30 per month
Customer retention
Above 90%
Collection follow up
100% on assigned accounts
Daily reporting
100% compliance
Weekly market intelligence report
1 report every week
Key Performance Indicators (KPIs)
Daily market visits completed
Number of new customers added
Monthly sales value generated
Number of embroidery job work orders received
Customer retention percentage
Repeat order percentage
Average order value
Collection efficiency
Customer satisfaction
Monthly achievement against target
Mobile Allowance
Attractive Sales Incentive
Performance Bonus
